VimBet

FAQ

Got questions? We've got answers.

Everything about pools, prizes, payouts and your account — all on one page.

Getting started

What is VimBet?

VimBet is a Ghanaian football prediction pool. You predict the outcome of every match on the card — Home (1), Draw (X) or Away (2) — and correct predictions share the prize pool for their tier.

How do I create an account?

Tap Sign up and register with your phone number and a 6-digit PIN, or with an email address and a password. Your PIN protects your wallet, so it cannot be your birthday, a repeat like 121212 or a run like 123456.

Is VimBet free to join?

Registration is free. You only pay when you submit a ticket, and the price is shown before you confirm: GH¢1 per combination.

Who can play?

You must be 18 or older and in Ghana. All amounts are in Ghana Cedis (GHS).

How pools work

What is a pool?

Each pool is a fixed card of fixtures — the current one is 15 matches. You pick Home (1), Draw (X) or Away (2) for every match on the card. Pools of other lengths run from time to time; each pool's page always shows its own number of matches, price and prize pool.

What are doubles and triples?

You can cover more than one outcome on a match. Two outcomes is a double, all three is a triple. Each extra outcome multiplies the number of combinations on your ticket, and you pay GH¢1 for each combination. The builder shows the count and the total before you submit.

When do selections close?

Every pool has a published closing time and a live countdown. Once it closes no further tickets are accepted, including one being built at that moment.

Can I edit my picks after submitting?

No. Once a ticket is submitted and paid for, the selections are final. That is what keeps settlement fair for everyone in the pool.

What happens if a match is postponed, abandoned or cancelled?

The match is declared void if it is postponed and not finished by midnight (Ghana time) on its scheduled day, abandoned and not finished within that time, cancelled, or struck off for suspected fixing. A void match counts as correct for every player, whatever they picked — so it can only help your ticket.

How many void matches can a pool have?

A 7- or 8-match pool can carry 2 void matches, a 12-match pool 4, and a 14- or 15-match pool 6 (1 for pools of up to 6 matches, 3 for 9–11). If more matches than that are void, the whole pool is cancelled and every ticket is refunded in full to your wallet.

Which score counts for a match?

The score at the end of normal time — 90 minutes plus stoppage time. Extra time and penalty shoot-outs don't count.

If a match is void, do the prizes change?

The prize split stays the same. Because a void match counts as correct for everyone, more lines can reach each prize tier, and each tier's prize is shared equally among all of its winning lines.

Prizes and payouts

How are prizes worked out?

Every pool opens with a guaranteed prize pool — GH¢2,000 on the current pool. That figure is a floor, not a ceiling: it is guaranteed however few people play, and it grows as more entries come in. The pool is divided between tiers by the number of correct predictions (40% of the pool to 15/15, then 20% to 14/15, 20% to 13/15, 20% to 12/15), and every winning combination in a tier shares that tier equally.

Does the prize pool really grow?

Yes. The published figure is the least the pool can ever be worth — we pay it even if hardly anyone enters. As entries build, the pool rises above it and every tier rises with it. You always know the minimum you are playing for before you commit, and you can only ever do better than that number, never worse.

How do I claim?

You never have to claim. When a pool is settled, prizes are credited straight to your VimBet wallet and appear in your wallet history.

How long do payouts take?

Prizes reach your wallet as soon as the pool is settled, which is after the last match finishes and the results have been checked. Withdrawals from your wallet to mobile money are usually processed within 1–2.

Is there a minimum deposit or withdrawal?

The minimum deposit is GH¢5 and the minimum withdrawal is GH¢10. Both are shown on the deposits and withdrawals page before you sign in.

What payment methods are supported?

Deposits and withdrawals use mobile money: MTN MoMo, Telecel Cash and AirtelTigo Money.

Account and security

How is my account secured?

Your PIN or password is stored only as a salted hash and can never be read back, by us or by anyone else. Sign-in attempts are limited, so a PIN cannot be guessed by repeated tries, and weak PINs are refused when you choose one.

I have forgotten my PIN.

Contact support and we will verify who you are and reset it. Never give your PIN or a one-time code to anyone, including somebody claiming to be from VimBet.

Can I have more than one account?

No. One account per person. Duplicate accounts may be suspended.

How do I update my details?

Go to Account settings. Changing your phone number, PIN or password asks for your current PIN or password first.

How do I close my account?

Email [email protected] from your registered address asking to close the account. We will verify who you are, return any balance you are owed and close it.

Playing safely

What tools are there to help me stay in control?

You can set a daily, weekly or monthly deposit limit, take a cool-off break, or self-exclude for six months, twelve months or permanently. All of it is on the responsible gambling page and takes effect immediately.

What if I think I have a problem with gambling?

Take a break or self-exclude straight away on the responsible gambling page — you do not have to ask anyone. You can also email [email protected] and we will help. Gambling should be entertainment, never a way to make money or solve a money problem.

How old do I need to be?

18 or older. We may ask for proof of age at any time, and accounts that turn out to belong to under-18s are closed.

Still need help?

Email [email protected].

Contact us